For set dates, a 30% deposit to secure your place is due upon booking. Once the trip is confirmed by the guide, the cancellation policy stated below applies, and deposits are no longer refundable. The remaining 70% of the amount is paid the no later than 5 months prior to departure.
CANCELLATION & CHANGE FEES.
If clients formally cancel their participation, the following cancellation fees apply (booking fees are always non-refundable and excluded from the percentages below).
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- If canceled within 48 hours of booking: 100% of the total tour price is refundable (including the deposit).
- If canceled before confirmation of the group: 100% of the total tour price is refundable (including the deposit).
- If canceled 150 days or more prior to the departure date: 50% of the total tour price is refundable.
- If canceled 120-149 days prior to the departure date: 25% of the total tour price is refundable.
- If canceled 0-119 days prior to the departure date: 0% of the total tour price is refundable.
In the event that the minimum number of people to confirm the trip is not reached, AMAROK ADVENTURES can cancel the departure at most 2 months before the start of the trip. Please note that upcoming trips are expected to reach the minimum number of people soon, and the likelihood of the trip not happening is very low.
After booking, client will need to sign the travel agreement. If the client declines to sign the travel agreement, we interpret this as the traveler not accepting the general and specific terms and conditions of the trip. As a result, Amarok Adventures will be entitled to cancel the reservation at the client’s own risk and expense.
In case the client needs to reschedule their multi-day tour, the following payment policies will apply:
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- If the client wishes to transfer to another trip or reschedule for the same trip on a different date within the same year, the remaining 70% of the payment must be collected at the time of the client’s request for the change.
- If the client wishes to transfer to another trip or reschedule for the same trip on a different date in the following year, the remaining 70% of the payment must be collected 4 months prior to the start of the trip (7 months for “Expedition” categorized multi-day tours) & the client will need to cover the cost variance based on the updated price for the upcoming year.
- Amarok Adventures ehf expressly prohibits the occurrence of dual consecutive postponements, and clients are not permitted to request a second consecutive rescheduling of their travel arrangements.
I recently returned from an incredible journey to East Greenland with Amarok. Our guides, Monica and Albert, were truly exceptional (knowledgeable & professional), and the boat crew exceeded my expectations (from great sailing to amazing cooking skills). What made this trip even more special was the perfect weather we experienced, allowing us to explore some of the most breathtaking landscapes I’ve ever encountered and finding nobody else around us! It’s worth noting that we were in Polar Bear territory, but thanks to the diligent safety measures taken by our guides throughout the journey, we always felt completely secure. Already planning a new trip with them! Can’t wait!