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FAQ – Hiking
Answers to the most common questions people have about 57hours and our adventures

Why should I book with 57hours?

With us, it’s all play and no work for you! 57hours is an open platform that connects you with trained and certified outdoor adventure professionals all over the world. Using our tech-savvy, we make it super easy to find and book adventures worth tackling, with guides worth booking, all gathered from the first-hand experiences of the locals who adventure in these amazing locations.

Cancellations and COVID-19

In light of the current situation, we’re working to handle all trip cancellations appropriately. Cancel within 48 hours of booking your trip for free, no questions asked. If you need to change your plans up to 31 days ahead of your scheduled adventure, we offer a full refund on most trips. Within 31 days we offer free date changes or the option to convert your booking to credit to use on any 57hours adventure at a later date.

What about bad weather?

All hiking tours are scheduled to fit with the seasons and ideal hiking conditions. That said, you’ll pack to prepare for the elements while on the trail. When the weather does not cooperate, your guide will know the correct course of action to take. Whether that’s shifting the schedule or postponing until conditions approve, your guide will know just what to do. In the event of predictably dangerous weather, you will be contacted prior to the trip to discuss suitable alternatives.

Do I need an insurance policy?

We highly recommended that you cover all your bases with both emergency medical and travel insurance. With medical insurance, if you have an accident or medical emergency on or off the mountain, you’ll avoid paying out of pocket for costly expenses. This covers everything from hospital treatments to emergency air transportation and more.

As we’ve recently seen, travel plans can be abruptly halted, so it’s a good idea to purchase travel insurance that covers cancelled flights, natural disasters and other scenarios that may interrupt your travel plans. For peace of mind, we suggest you consider both options of insurance.

If you need assistance selecting the right insurance for your group, let us know and we will be happy to help!

What can I expect from hiking with a guide?

From tour planning to trail selection, terrain management, and safety, your local guide’s expertise and experience will ensure you have an unforgettable hiking adventure. Hiring a local guide offers you the chance to experience the trails to their fullest. Local guides know all the hidden gems the area has to offer, they’ll explain the history and geology during the hike, and they’ll usually transport you to and from the destination. Your guide will also know just what to do if the weather takes a turn or something unexpected happens.

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