Deposits
You can secure one of the set dates with a 30% deposit upon booking. The remaining 70% of the trip price is to be paid 90 days prior to departure, at the latest.
Cancellations
Booking fees are non-refundable in all cases. During checkout, however, you can choose one of 57hours’ flexibility options:
Basic
-
- In case of cancellation within 48 hours after booking, the amount paid is fully refundable.
- For cancellations 60 or more days before the trip, you are eligible for a 70% refund of the trip price.
- For cancellations 0-59 days before the trip, there is no refund.
Flexible
-
- In case of cancellation within 48 hours after booking, the amount paid is fully refundable.
- For cancellations 60 or more days before the trip, you are eligible for a full refund of the trip price.
- For cancellations 30-59 days before the trip, you are eligible for a 50% refund of the trip price.
- For cancellations 0-29 days before the trip, there is no refund.
Super Flexible
-
- In case of cancellation within 48 hours after booking, the amount paid is fully refundable.
- For cancellations 30 or more days before the trip, you are eligible for a full refund of the trip price.
- For cancellations 0-29 days before the trip, you are eligible for a 50% refund of the trip price.
Your guides reserve the right to refuse services to any guest deemed inadequately prepared at the office/trailhead. To avoid disappointment and for the safety and enjoyment of all involved, please arrive with all of the above items. If you have any questions about your equipment, let us know.
Your guides reserve the right to cancel and reschedule climbs or courses due to minimum bookings (make it go guarantee) or other unforeseen circumstances. You will receive a refund or credit when the course is canceled, rescheduled, or transferred to another course. Your guides are not responsible for additional expenses, including non-refundable airline tickets, equipment, medical expenses, etc. We recommend you obtain trip cancellation insurance to protect yourself.
Make it go guarantee:
If you are the only client that signs up, we will contact you two weeks prior to departure to give you several options.
-
- Pay a $100.00 surcharge per day, and your guides will run the course as a private one-on-one.
- Transfer to another trip with your guides at no charge.
- Cancel the trip and get the full refund.
Your guides reserve the right to reschedule seminars and courses due to severe weather conditions or other uncontrollable circumstances which make the course or climb unsafe to continue. Weather Credit or Partial Weather Credit (gift certificate to be redeemed for any course, climb, or clinic offered by your guide) will be given for courses or climbs during or within 24 hours of the course start dates if severe weather conditions or other uncontrollable circumstances make the course or climb unsafe to continue. The decision will be at the discretion of the climb leader and the Director(s) of the guiding company.
Early Bird booking
Want to be the first one to know when we publish new dates or secure your spot well in advance? Select a future month that suits you best and lock in your Early Bird spot in time with just a 10% deposit.
As soon as our guides publish new tour dates, you’ll be the first one to know. We’ll hold your spot for 2 weeks until you choose the date that suits you best.
More about how Early Bird bookings work below:
- Only a 10% non-refundable deposit must be paid upon booking, but this deposit can be transferred to any other 57hours adventure in case the dates don’t end up working for you.
- Once our guides publish new tour dates, we’ll reach out to you so you’ll be the first one to choose from newly released dates.
- When you pick your date, you’ll confirm your booking by paying another 20% of the total trip amount (amounting to the standard 30% deposit).
- Once the trip has been confirmed, the regular cancellation policy (found above) applies.
- The remaining balance is due 90 days before the trip.
Great Shasta summit experience with SWS! My family had a 5 person private climb with Kory and Jackson, and we couldn’t have asked for a better experience. One of our party had to turn around due to altitude sickness, so one guide ensured he made it to camp safely while the other made sure the rest of us got our boots on the summit! Summit aside (it’s optional, down safely is mandatory) the whole experience was educational, pushed us in all of the right ways, and one I’d love to do again!