FAQ – Rock Climbing

Answers to the most common questions people have about 57hours and our adventures

Guide watching the mountains illustration

Why should I book with 57hours?

With us, it’s all play and no work for you! 57hours is an open platform that connects you with trained and certified outdoor adventure professionals all over the world. Using our tech-savvy, we make it super easy to find and book adventures worth tackling, with guides worth booking, all gathered from the first-hand experiences of the locals who adventure in these amazing locations.

What can I expect from rock climbing with a guide?

A certified rock climbing/mountain guide will take all of the guesswork out of your time. From tour planning to route selection, terrain management, safety, and gear knowledge, your guide’s expertise and climbing experience will ensure you have an unforgettable rock climbing adventure. It doesn’t matter your skill level — whether you’ve never climbed before or you’re a seasoned climber, climbing with a guide has its advantages.
Your techniques will sharpen, you’ll learn how to navigate terrain safely, make smart decisions, and most of all, you’ll remain safe in unfamiliar terrain.

What about bad weather?

As the saying goes, “there’s no such thing as bad weather, only bad preparation.” You can expect your guides to be fully prepared for anything. Inclement weather can always get in the way of climbing, but your guide will know the best spots to move to if the weather takes a turn.

On the rare occasion of truly bad weather, your guide will present you with suitable alternatives. The most common practice is to move to a nearby location if it exists, or to reschedule your climbing to a more favorable day.

If climbing is not possible on your scheduled day and no options presented are viable, you will be issued a full refund.

Cancellations and COVID-19

In light of the current situation, we’re working to handle all trip cancellations appropriately. Cancel within 48 hours of booking your trip for free, no questions asked. If you need to change your plans up to 31 days ahead of your scheduled adventure, we offer a full refund on most trips. Within 31 days we offer free date changes or the option to convert your booking to credit to use on any 57hours adventure at a later date.

Do I need an insurance policy?

We highly recommended that you cover all your bases with both emergency medical and travel insurance. With medical insurance, if you have an accident or medical emergency on or off the mountain, you’ll avoid paying out of pocket for costly expenses. This covers everything from hospital treatments to emergency air transportation and more.

As we’ve recently seen, travel plans can be abruptly halted, so it’s a good idea to purchase travel insurance that covers cancelled flights, natural disasters and other scenarios that may interrupt your travel plans. For peace of mind, we suggest you consider both options of insurance.

If you need assistance selecting the right insurance for your group, let us know and we will be happy to help!

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