All cancellations must be made by letter or e-mail. In conformity with business practices within the Icelandic travel industry, your guide is obliged to charge cancellation fees to passenger(s) as follows:
– 90% of the price of the trip is refundable more than 59 days prior to departure
– 50% of tour price is refunded if cancelled 30-59 days prior to departure
– 0% of tour price is refunded if cancelled 16-29 days prior to departure
All rates are based on current purchasing prices in Iceland. Your guides reserve the right to change prices without notice due to inflation, changes in oil prices, government taxes, or any other cost increases that are outside the guide’s control. Your guides will absorb an amount equivalent to 5% of the price. Amounts that exceed the 5% will be charged and clients will be entitled to cancel their booking with a full refund if the surcharge exceeds 10%. Eventual changes in rates will not be made with less than 4 weeks’ notice before departures or on bookings already made and confirmed.
Your guides reserve the right to alter tours and itineraries due to weather or road conditions. All programs can be changed or cancelled at any moment during the trip to assure the safety of the clients and staff. No responsibility is accepted for losses, expenses due to delays, changes of flights, or other services or because of strikes, accidents, sickness, damage, negligence, weather, war, changes in schedules, or other similar causes.